In the course of using this website, mobile applications or its custom extensions or availing the products and services vide the online application forms ,Suggestion and Enquiries and Grievances or any other future data captures questionnaires, Samata Bank may become privy to the personal information of its users, including information that is of a confidential nature.

Bank is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the user information and its transmission through the world wide web and it shall not be held liable for disclosure of the confidential information when in accordance with this privacy Commitment or in terms of the agreements, if any, with the Users.

Bank ensures reasonable measures to safeguard and ensure the security of the information provided by the Users and also take measures to upgrade the security in whatever manner possible at different stages of data transmission.

Bank will provide necessary guidance to the Users to make the web site and user data safe.

Users are constantly advised on the measures to be taken to ensure the implementation of password management to ensure only authorized access is made to their data.

The Customers should undertake not to disclose their password to anyone or keep any written or other record of the password such that a third party could access it.

Samata Bank collects very limited data on the web site on a need-to-know basis to provide service to the Users.

Samata Bank may use and share the information provided by the Users with its Affiliates / Agents/ contractors of the Bank only for Samata Bank purposes.

The User authorises Samata Bank to exchange, share, part with all information related to the details and transaction history of the users to the agencies directed by RBI, Govt. Bodies and other Statutory Bodies and shall not hold Samata Bank liable for use or disclosure of this information.

Samata Bank may use Built in or third Party Analytics to enhance user experience through Cookies. These cookies collect information about how users use a website. By using our websites user/s agree that these types of cookies can be placed on user device. User/s is free to change these cookies settings on the devices. Samata Bank is not responsible for cookies placed in the device of user/s by any other website and information collected thereto as these Cookies are anonymous.